Privacy Policy

Who we are

Zwag Ai Solutions FZ-LLC is an AI company registered at in5 Tech, Dubai Internet City. We are a team of Millennials and Gen-Zers passionate about using new and explorative technology to engage, employ, and empower Gen-Z. We have two products:

  1. Ask Zenie – B2C social App that brings together the best of search, messaging, e-commerce, and virtual assistants.
  2. Get Zenie – B2B solution that provides white-labelled chatbots for your business.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the third-party service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

When you register for app waitlist, cookie information is saved for 30 days so that when you invite friends we can link to your account and give you points.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

We don’t share your data with third parties other than the usual services. The information recorded through app waitlist is recorded on our CRM and used by us to send app updates.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. The information recorded through app waitlist is recorded on our CRM and used by us to send app updates.

We do our best to protect your privacy.

Information regarding Affiliate earnings

Note that we are subscribed to various affiliate programs including those run by Amazon and other sites and earn a commission for successful purchase/booking/conversion made using links recommended by our bot zenie.

As an Amazon Associate zwag Ai earns from qualifying purchases.

Important information about zenie

By entering your name and email and/or by using the zenie, you confirm to have read and accepted our Privacy Policy.

Also note:

  1. zenie uses large language models to respond to your queries. Occasionally, zenie may give incorrect information or biased opinions. This is purely unintentional.
  2. zenie is not intended to provide legal advice nor should its advice be considered professional or expert opinion.
  3. You exempt zwag Ai Solutions FZ-LLC from any legal action or liabilities that may occur as a result of you acting upon the advice, opinion, or recommendation provided by zenie.